Viva Maya By Wyndham, A Trademark All Inclusive Resort, Playa del Carmen

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Key details

About the Resort

Paseo Xaman Ha Hotelero 5, Playa del Carmen, Mexico, 77710

Steps from Playacar Beach

Perfect

7.8

7.9

/10

3.7

3.3

Loved by guests

Clean rooms
Beach location
Friendly staff
Tasty food

"On the hotel's territory, there is a lot of vegetation, a corner of a real jungle, and many exotic plants and animals."

Orest from United States

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"We also LOVED experiencing trapeze, this was included in the price and we enjoyed it so much."

SteveChelsea J from Canada

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"The beach is an excellent and well taken care and very clean."

Eugene from United States

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Amenities

Viva Maya by Wyndham offers multiple amenities designed for relaxation and fun. Guests can enjoy access to an ocean-view pool along with a variety of water and land sports. The resort also provides nightly live entertainment for all ages.

Rooms

The hotel features 339 colonial-style rooms, each with a private French balcony or terrace. These accommodations provide either ocean or garden views, ensuring a scenic backdrop for guests. Modern amenities include flat-screen TVs and plush bathrobes.

Location

Situated on a private beach in Playa del Carmen, the hotel is just 38 miles from Cancun International Airport. The surrounding area offers shopping on Quinta Avenida and access to the Yucatan Peninsula's renowned attractions. Guests can explore nearby options for scuba diving, swimming with sea turtles, or visiting ancient ruins.

Wellness

Guests can access the full-service spa at the associated Viva Azteca resort. Spa offerings include a variety of massages, body treatments, and holistic therapies. Relaxation amenities feature open-air hot tubs and steam rooms.

Family-Friendly Features

Viva Maya by Wyndham is equipped with facilities for children, including a designated Kids' Club. Younger guests can also enjoy a mini disco, ensuring entertainment throughout their stay. The on-site restaurants offer kid-friendly dining options to accommodate all family members.

Highlights

Location: Private beach, 38 miles from Cancun Airport

Rooms: 339 colonial-style rooms with ocean views

Amenities: Ocean-view pool & daily live entertainment

Wellness: Access to full-service spa at sister resort

Dining: Multiple international restaurants on-site

Family-Friendly: Kids' Club & mini disco

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Accessible Room One Queen Bed Non-Smoking

2 persons

36 m²

1 King-size bed

Air conditioning

room details

Deluxe Queen Room Two Queen Beds Non-Smoking

2 persons

40 m²

2 King Size Beds

Air conditioning

room details

Superior Garden King Room Non-Smoking

2 persons

36 m²

1 King-size bed

Air conditioning

room details

Superior King Room Pool View Non-Smoking

2 persons

36 m²

1 King-size bed

Air conditioning

room details

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Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

Non-smoking rooms
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Currency exchange
ATM/Cash machine
Hairdresser
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Wind surfing
Diving
Snorkelling
Horseback riding
Cycling
Tennis court
Golf course
Darts
Table tennis
Archery
Yoga class
Aerobics
Fishing

Services

Valet parking
Housekeeping
Car hire
Laundry
Tours/Ticket assistance
Shops/Commercial services
Welcome drink

Dining

Restaurant
Snack bar
Bar/ Lounge area
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Board games
Children's menu
Children's pool
Children's play area
Kids club

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Night club
Garden area
Spa & wellness centre
Sauna
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Back massage
Head massage
Full body massage
Foot massage
Shallow end
Make up services

Room features

Free Wi-Fi in rooms
Air conditioning
Terrace
Garden furniture
Ironing facilities

Media

Flat-screen TV

Dining Onsite

At Viva Maya By Wyndham, A Trademark All Inclusive Resort, guests can immerse themselves in a delightful array of culinary options, celebrating both international classics and vibrant local flavors. The five on-site restaurants cater to every palate, providing unique dining experiences in inviting and family-friendly settings.

Viva Maya By Wyndham, A Trademark All Inclusive Resort Playa del Carmen Restaurant photo

La Terraza

International

Ambiance

Family friendly atmosphere ideal for all ages, with a casual yet elegant setting.

Key Offerings

A rotating selection of signature dishes offered throughout the week, with an emphasis on fresh ingredients and local touches.

Reservation

Open for breakfast, lunch, and dinner, with service from 12:30 - 15:00 and 18:30 - 22:00.

Hacienda Don Diego

Mexican

Ambiance

A vibrant restaurant that reflects the colorful culture of Mexico, perfect for evening gatherings.

Key Offerings

Authentic Mexican dishes paired with refreshing drinks, bringing a taste of local traditions to life.

Reservation

Dinner service from 18:30 - 22:00, providing a cozy setting for a flavorful evening.

Portofino

Mediterranean

Ambiance

An elegant dining venue that captures the essence of Mediterranean charm, perfect for romantic dinners.

Key Offerings

Culinary creations inspired by Mediterranean tradition, featuring fresh seafood and seasonal vegetables.

Reservation

Dinner service from 18:30 - 22:00, offering an intimate dining experience.

Miramare

Italian

Ambiance

Family friendly, capturing the warmth of Italian dining with an inviting atmosphere.

Key Offerings

Classic Italian dishes featuring handmade pasta and a selection of fine wines, perfect for family evenings.

Reservation

Dinner service from 18:30 - 22:00, tailored for guests seeking Italian flavors.

Viva Café

International

Ambiance

A comfortable and family friendly setting, fostering a relaxed dining experience.

Key Offerings

A diverse menu with international cuisine options, catering to various tastes and preferences.

Reservation

Dinner service from 18:30 - 22:00, ideal for casual family dinners or gatherings.

Location

Paseo Xaman Ha Hotelero 5, Playa del Carmen, Mexico, 77710

Map view

Paseo Xaman Ha Hotelero 5, Playa del Carmen, Mexico, 77710

City landmarks

Landmark

Xcaret

4.3 km

Landmark

Quinta Avenida

2.9 km

Mall

Playacar Center Shopping Mall

790 m

Landmark

Cenote Calavera

3.1 km

Landmark

Fun Fitness Globetrotters

820 m

Landmark

Los Fundadores Park

2.3 km

Landmark

Disabled-friendly beach

2.3 km

Landmark

Hard Rock Campo de Golf

620 m

Landmark

Zona Arqueologica Playa del Carmen

1.8 km

Park

Xel-Ha Park

1.1 km

Landmark

Mahi Golf Course

740 m

Golf Course

Campo de Golf Playacar

980 m

Landmark

Playa del Carmen Archeological Site

1.1 km

Landmark

Maya ruins

1.1 km

Landmark

Bel Air Animal Park

3.5 km

Landmark

Cenote Carwash

3.5 km

Landmark

Alltournative

1.3 km

Mall

Starbucks

1.3 km

Mall

City Club

1.4 km

Landmark

La Sirena's Fine Mexican Handcrafts

2.3 km

Landmark

Galeria de Arte 5ta Avenida

2.5 km

Landmark

Ruinas Mayas

1.7 km

Museum

3D Museum of Wonders

2.8 km

Museum

Museo Frida Kahlo Playa Del Carmen

2.8 km

Store

Centro Maya

3.6 km

Landmark

Xaman Ha Ruins

2.1 km

Landmark

Xaman Ha Aviary

2.9 km

Landmark

Playacar Golf Club

3.4 km

Beach

Playacar Beach

3.5 km

Nearby

Piste Cyclable sur Paseo Xaman-Ha

450 m

Restaurants

Les Crepes de Paris

3.2 km

Avenida Paseo Xaman-Ha 25 Playacar Center

Explore Playa del Carmen

Quinta Avenida

30 minutes' walk

This vibrant street features shops, dining, and art galleries. Ideal for strolling and experiencing local culture.

Playa del Carmen Archeological Site

15 minutes' walk

Ancient ruins showcasing Mayan history, with informative displays and scenic views of the coastline.

Playacar Center Shopping Mall

10 minutes' walk

A convenient shopping destination with various shops and restaurants, perfect for souvenirs and local products.

Los Fundadores Park

25 minutes' walk

A picturesque park featuring a beachside promenade and cultural performances, excellent for family outings.

Cenote Calavera

35 minutes' walk

Unique swimming experience in a striking cenote, with cave-like surroundings. Great for thrill-seekers all year round.

Piste Cyclable sur Paseo Xaman-Ha

6 minutes' walk

Biking path along beautiful landscapes; rentals available nearby. Perfect for a relaxed outing in nature.

Les Crepes de Paris

40 minutes' walk

Charming bistro known for gourmet crepes and delicate pastries in a cozy atmosphere. Vegetarian options available.

Hard Rock Campo de Golf

10 minutes' walk

Offers American cuisine in a lively atmosphere. Known for signature cocktails and golf course views.

Los Fundadores Park

25 minutes' walk

Frequent live music and cultural performances create a vibrant atmosphere for families and visitors of all ages.

Kool Beach Club

11 minutes' drive

Beachfront venue with sunny vibes, cocktails, and DJ music. Perfect for relaxing during the day or enjoying nightlife.

Getting around

City Centre

Playa del Carmen33 min · 2.7 km

Airports

Aeropuerto de Playa del Carmen (PCM)34 min · 2.8 km

Cancun (CUN)90 min · 59.5 km

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Private parking is possible on site for free.

Internet

is available in for free.

Breakfast

The hotel Viva Maya By Wyndham, A Trademark All Inclusive Resort serves a full breakfast for free.

Pets

Pets are not allowed.

Languages

English, German, Spanish, Italian

Number of rooms:

604

Questions of the users

About Viva Maya By Wyndham, A Trademark All Inclusive Resort

What COVID-19 safety measures are in place, and are all facilities operational?

10 September 2024

Guests at Viva Wyndham Maya have access to all facilities, except the disco, while following health protocols. The beach and pool areas are accessible as well.

Could you explain what is included in the 'All-inclusive' package for a three-night stay?

15 November 2024

The all-inclusive package covers 24-hour food and beverage services, access to sunbeds and towels on the beach and at the pool, a limited number of à la carte dinner reservations, and various recreational activities, including non-motorized sports.

What types of alcoholic and non-alcoholic drinks are part of the all-inclusive offering?

5 December 2024

The all-inclusive package includes a variety of beverages such as water, sodas, juices, cocktails (both alcoholic and non-alcoholic), beer, wine, and liquor available at different bars and restaurants.

How much is the airport shuttle service per person?

22 January 2025

The cost for the airport shuttle is $60.00 USD per person for a round trip for two travelers. Please check with the booking department for more details.

Are there any entertainment options available for guests?

12 February 2025

Viva Wyndham Maya offers a variety of entertainment options, including live shows, themed parties, and organized activities throughout the day.

What is available regarding the in-house COVID-19 testing for guests?

10 March 2025

The resort provides in-house COVID-19 testing services. Guests can schedule an appointment upon arrival to receive further details on costs.

Does the all-inclusive plan cover all meals, including snacks and room service?

25 April 2025

Yes, the all-inclusive package includes all meals, snacks, and alcoholic beverages, ensuring a carefree dining experience throughout the stay.

Can reservations be made for dining across multiple restaurants during a seven-night stay?

18 May 2025

Guests can make up to three dinner reservations across the various restaurants during a seven-night stay. It's advisable to contact the Guest Service Department after check-in to arrange these reservations.

Is pet accommodation available for guests who travel with service animals?

30 June 2025

Unfortunately, pets are not permitted at the resort, including service animals or emotional support animals, regardless of documentation.

What water sports activities can guests enjoy, and are there any related costs?

28 July 2025

The resort includes various water sports such as windsurfing, kayaking, and paddleboarding. Reservations are necessary on the same day, and any additional activities may incur extra charges.