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From235US$ /night
Check-in
10Mar2026Select date
Check-out
11Mar2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Resort

Paseo Xaman Ha Hotelero 5, Playa del Carmen, Mexico, 77710
-
Steps from Playacar Beach
Very good
7.8
8.0
/10
4.0
3.2
/5

Amenities

Viva Maya by Wyndham offers an all-inclusive experience with a variety of activities and services. Guests can enjoy the ocean-view pool, access to non-motorized water sports, and a fitness center. In the evenings, live entertainment and themed shows enhance the family atmosphere.

Rooms

The hotel features 339 colonial-style rooms, each with a private French balcony or terrace. Guests can take advantage of flat-screen TVs, plush bathrobes, and complimentary minibars. Ocean and garden view options are available, providing a choice for every preference.

Location

Situated on a private beach in Playa del Carmen, the hotel is just 38 miles from Cancun International Airport. The location allows easy access to dynamic attractions including Quinta Avenida and ancient Mayan ruins. Guests have the opportunity to explore outdoor activities like scuba diving and deep-sea fishing nearby.

Wellness

Guests can enjoy spa services including massages and body treatments at the nearby Renova Spa. Facilities also include open-air hot tubs, steam rooms, and a hydrotherapy room. This access allows for a relaxing complement to an active vacation.

Dining

The hotel showcases a variety of dining experiences with international cuisine. Options include El Nopal for American and Mexican dishes, Bamboo for Asian fare, and Xul Ha for traditional Mayan cuisine. The culinary offerings cater to all tastes with buffet and à la carte selections.

Highlights

Location: Private beach in Playa del Carmen .

Rooms: 339 colonial-style rooms with private balconies .

Dining: Multiple on-site dining options .

Wellness: Access to Renova Spa and hot tubs .

Activities: Non-motorized water sports and fitness center .

Family-Friendly: Dedicated Kids' Club for younger guests .

“This property stands out for its dedication to cleanliness and service, particularly commendable given the complexities of international travel and varying language skills. Its smaller size fosters a cozy, walkable environment, while the proximity to Cozumel adds extra appeal. It's a solid choice, especially if you're traveling with friends and prioritize a welcoming atmosphere.”
Hotel logo
James DavidEditor-in-Chief at Toresort
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Select your room type

Viva Maya By Wyndham, A Trademark All Inclusive Resort offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Accessible Room One Queen Bed Non-Smoking
2 persons
390 sq. feet 
1 King-size bed
Air conditioning
Deluxe Queen Room Two Queen Beds Non-Smoking
2 persons
435 sq. feet 
2 King Size Beds
Air conditioning
Superior Garden King Room Non-Smoking
2 persons
390 sq. feet 
1 King-size bed
Air conditioning
Superior King Room Pool View Non-Smoking
2 persons
390 sq. feet 
1 King-size bed
Air conditioning
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Facilities

Viva Maya By Wyndham, A Trademark All Inclusive Resort offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.0/10Review score

General

  • Non-smoking rooms
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Wind surfing
  • Diving
  • Snorkelling
  • Horseback riding
  • Cycling
  • Tennis court
  • Golf course
  • Darts
  • Table tennis
  • Archery
  • Yoga class
  • Aerobics
  • Fishing

Services

  • Valet parking
  • Housekeeping
  • Car hire
  • Laundry
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Welcome drink

Dining

  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Board games
  • Children's menu
  • Children's pool
  • Children's play area
  • Kids club

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Night club
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Shallow end
  • Make up services

Room features

  • Air conditioning
  • Terrace
  • Garden furniture
  • Ironing facilities

Media

  • Flat-screen TV
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Dining Onsite

At Viva Maya By Wyndham, A Trademark All Inclusive Resort, guests can immerse themselves in a delightful array of culinary options, celebrating both international classics and vibrant local flavors. The five on-site restaurants cater to every palate, providing unique dining experiences in inviting and family-friendly settings.
Viva Maya By Wyndham, A Trademark All Inclusive Resort Playa del Carmen Restaurant photo
Viva Maya By Wyndham, A Trademark All Inclusive Resort Playa del Carmen Restaurant photo
Viva Maya By Wyndham, A Trademark All Inclusive Resort Playa del Carmen Restaurant photo

La Terraza

International
Ambiance
Family friendly atmosphere ideal for all ages, with a casual yet elegant setting.
Key Offerings
A rotating selection of signature dishes offered throughout the week, with an emphasis on fresh ingredients and local touches.
Reservation
No
Open for breakfast, lunch, and dinner, with service from 12:30 - 15:00 and 18:30 - 22:00.

Hacienda Don Diego

Mexican
Ambiance
A vibrant restaurant that reflects the colorful culture of Mexico, perfect for evening gatherings.
Key Offerings
Authentic Mexican dishes paired with refreshing drinks, bringing a taste of local traditions to life.
Reservation
No
Dinner service from 18:30 - 22:00, providing a cozy setting for a flavorful evening.

Portofino

Mediterranean
Ambiance
An elegant dining venue that captures the essence of Mediterranean charm, perfect for romantic dinners.
Key Offerings
Culinary creations inspired by Mediterranean tradition, featuring fresh seafood and seasonal vegetables.
Reservation
No
Dinner service from 18:30 - 22:00, offering an intimate dining experience.

Miramare

Italian
Ambiance
Family friendly, capturing the warmth of Italian dining with an inviting atmosphere.
Key Offerings
Classic Italian dishes featuring handmade pasta and a selection of fine wines, perfect for family evenings.
Reservation
No
Dinner service from 18:30 - 22:00, tailored for guests seeking Italian flavors.

Viva Café

International
Ambiance
A comfortable and family friendly setting, fostering a relaxed dining experience.
Key Offerings
A diverse menu with international cuisine options, catering to various tastes and preferences.
Reservation
No
Dinner service from 18:30 - 22:00, ideal for casual family dinners or gatherings.

Viva Maya By Wyndham, A Trademark All Inclusive Resort Location

Paseo Xaman Ha Hotelero 5, Playa del Carmen, Mexico, 77710
Map view
Paseo Xaman Ha Hotelero 5, Playa del Carmen, Mexico, 77710
Nearby
Piste Cyclable sur Paseo Xaman-Ha
1500 ft
Restaurants
Les Crepes de Paris
2.0 mi
Avenida Paseo Xaman-Ha 25 Playacar Center
Explore Playa del Carmen
Explore Playa del Carmen
Top Attractions
Activities
Dining
Entertainment
Quinta Avenida
Quinta Avenida
30 minutes' walk
This vibrant street features shops, dining, and art galleries. Ideal for strolling and experiencing local culture.
Playa del Carmen Archeological Site
Playa del Carmen Archeological Site
15 minutes' walk
Ancient ruins showcasing Mayan history, with informative displays and scenic views of the coastline.
Playacar Center Shopping Mall
Playacar Center Shopping Mall
10 minutes' walk
A convenient shopping destination with various shops and restaurants, perfect for souvenirs and local products.
Los Fundadores Park
Los Fundadores Park
25 minutes' walk
A picturesque park featuring a beachside promenade and cultural performances, excellent for family outings.
Cenote Calavera
Cenote Calavera
35 minutes' walk
Unique swimming experience in a striking cenote, with cave-like surroundings. Great for thrill-seekers all year round.
Piste Cyclable sur Paseo Xaman-Ha
6 minutes' walk
Biking path along beautiful landscapes; rentals available nearby. Perfect for a relaxed outing in nature.
Les Crepes de Paris
Les Crepes de Paris
40 minutes' walk
Charming bistro known for gourmet crepes and delicate pastries in a cozy atmosphere. Vegetarian options available.
Hard Rock Campo de Golf
10 minutes' walk
Offers American cuisine in a lively atmosphere. Known for signature cocktails and golf course views.
Los Fundadores Park
Los Fundadores Park
25 minutes' walk
Frequent live music and cultural performances create a vibrant atmosphere for families and visitors of all ages.
Kool Beach Club
11 minutes' drive
Beachfront venue with sunny vibes, cocktails, and DJ music. Perfect for relaxing during the day or enjoying nightlife.
Getting around
City Centre
Playa del Carmen33 min  ·  1.7 mi
Airports
Playa Del Carmen, Quintana Roo (PCM)34 min  ·  1.7 mi
Cozumel International Airport (CZM)50 min  ·  20.4 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in for free.
Breakfast
The hotel Viva Maya By Wyndham, A Trademark All Inclusive Resort serves a full breakfast for free. 
Pets
Pets are not allowed.
Languages
English, German, Spanish, Italian
Number of rooms:
604

Reviews and Ratings

Feedback about Viva Maya By Wyndham, A Trademark All Inclusive Resort from previous guests about their experience
Review score
Based on 612 verified reviews
8.2/10
Great
78%
Recommend
Breakfast
7.7/10
Cleanliness
8.6/10
Comfort
8.4/10
Facilities
8.0/10
Free Wi-Fi
6.7/10
Location
8.9/10
Paid Wi-Fi
3.3/10
Staff
8.3/10
Value for money
7.6/10
Pros
Helpful staff
Clean beach
Pool bar
Breakfast options
Cons
Mediocre food
Noisy shows
Guest reviews
based on 202 reviews
7.8/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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Questions of the users
About Viva Maya By Wyndham, A Trademark All Inclusive Resort
What COVID-19 safety measures are in place, and are all facilities operational?
10 September 2024
Guests at Viva Wyndham Maya have access to all facilities, except the disco, while following health protocols. The beach and pool areas are accessible as well.
Could you explain what is included in the 'All-inclusive' package for a three-night stay?
15 November 2024
The all-inclusive package covers 24-hour food and beverage services, access to sunbeds and towels on the beach and at the pool, a limited number of à la carte dinner reservations, and various recreational activities, including non-motorized sports.
What types of alcoholic and non-alcoholic drinks are part of the all-inclusive offering?
5 December 2024
The all-inclusive package includes a variety of beverages such as water, sodas, juices, cocktails (both alcoholic and non-alcoholic), beer, wine, and liquor available at different bars and restaurants.
How much is the airport shuttle service per person?
22 January 2025
The cost for the airport shuttle is $60.00 USD per person for a round trip for two travelers. Please check with the booking department for more details.
Are there any entertainment options available for guests?
12 February 2025
Viva Wyndham Maya offers a variety of entertainment options, including live shows, themed parties, and organized activities throughout the day.
What is available regarding the in-house COVID-19 testing for guests?
10 March 2025
The resort provides in-house COVID-19 testing services. Guests can schedule an appointment upon arrival to receive further details on costs.
Does the all-inclusive plan cover all meals, including snacks and room service?
25 April 2025
Yes, the all-inclusive package includes all meals, snacks, and alcoholic beverages, ensuring a carefree dining experience throughout the stay.
Can reservations be made for dining across multiple restaurants during a seven-night stay?
18 May 2025
Guests can make up to three dinner reservations across the various restaurants during a seven-night stay. It's advisable to contact the Guest Service Department after check-in to arrange these reservations.
Is pet accommodation available for guests who travel with service animals?
30 June 2025
Unfortunately, pets are not permitted at the resort, including service animals or emotional support animals, regardless of documentation.
What water sports activities can guests enjoy, and are there any related costs?
28 July 2025
The resort includes various water sports such as windsurfing, kayaking, and paddleboarding. Reservations are necessary on the same day, and any additional activities may incur extra charges.

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